Customer Service

General Banking Questions

• General Banking Questions
• Online Banking Questions
• Internet Banking Security Tips

Q:   Are Home State Bank & Trust Co. deposit accounts FDIC insured?
A:   Yes! Each individual customer at Home State Bank & Trust Co. is insured by the FDIC up to $100,000. For ways to increase your FDIC insurance coverage contact one of our branches or review the FDIC website.

Q:   Can I get information about my account by phone?
A:   Yes! Home State Bank & Trust Co. has two ways of serving you by phone. You may contact any of our locations, where a customer service representative will be happy to review your account and answer any questions that you have. You may also reach our automated Telephone Banking System at 620-241-3733, 7 days a week, 24 hours a day, for balance information or to transfer funds between accounts.

Q:   Can businesses open accounts at Home State Bank & Trust Co.?
A:   Absolutely! Home State Bank & Trust Co. offers a complete line of business products and services. View more details.

Q:   Is interest paid on Home State Bank & Trust Co. checking accounts?
A:   Yes. Our Interest Checking and Club 50 Accounts earn interest. Find more information on these products by clicking here.

Q:   Can I do all of my banking with Home State Bank & Trust Co.?
A:   Yes, Home State Bank & Trust is a full service bank and thanks to the convenience of Direct Deposit, ATM's, Telephone Banking and Online Banking; most everyday banking activities can be performed from the comfort of home. Please contact us with questions about your banking needs.

Q:   Does Home State Bank & Trust Co. offer Online Banking?
A:   Yes! Home State Bank & Trust Co. offers Online Banking for both personal and business accounts, providing access to your account information 24 hours a day, 7 days a week.

Q:   Are wire transfers possible to and from my Home State Bank & Trust Co. checking account?
A:   Yes! Funds can be transferred to and from Home State Bank & Trust Co. accounts by wire transfer or via ACH (Automated Clearing House). Please contact us for more details.

Q:   How do I make a deposit to my account from a remote location?
A:   Using Direct Deposit, ACH (Automated Clearing House), ATM's and/or wire transfer it is possible to do most of your banking without ever visiting our branches. We also offer a bank-by-mail service, which allows you to mail deposits. Please contact us for details on the method that's best for you.

Q:   How do I set up Direct Deposit of my payroll check?
A:   When you open a checking or savings account at Home State Bank & Trust Co. you will receive our routing and transit number and your account number. If your employer participates in a direct deposit program, simply provide this information to their Human Resources or Payroll Department and your direct deposit will usually begin within thirty days.

Q:   How do I set up Direct Deposit of my Social Security check?
A:   Bring your Social Security number and drivers license to any one of our locations and one of our customer service representatives will be happy to help you with this process.